Privacy Policy

Last updated: March 2026

Introduction

Charlotte Roofing Hub ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit charlotteroofinghub.com (the "Site").

Information We Collect

Information you provide:

  • Name and email address (when you submit a contact form or request an estimate)
  • Property address (when using our estimate tool)
  • Phone number (if voluntarily provided)

Information collected automatically:

  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website
  • IP address (anonymized for analytics)

How We Use Your Information

  • To provide roof estimates and connect you with verified contractors
  • To respond to your inquiries
  • To improve our website and educational content
  • To analyze site usage and performance

Information Sharing

We do not sell your personal information. We may share your contact information with verified roofing contractors only when you explicitly request an estimate or ask to be connected with a contractor.

Cookies

We use essential cookies to ensure the Site functions properly and analytics cookies to understand how visitors use our Site. You can control cookies through your browser settings.

Data Security

We use industry-standard security measures to protect your personal information, including HTTPS encryption and secure data storage. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Request a copy of your data

Third-Party Services

Our Site may use third-party services such as Google Analytics and mapping services. These services have their own privacy policies that govern their use of your data.

Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us through our contact page.